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Why You'll Love It
Our Kombucha Skincare helps restore balance to your skin, leaving it looking smooth, clear, and healthy.
Enhances hydration
Visibly improves texture
Helps reduce skin inflammation
Supports a healthy skin barrier
Vegan | Fragrance-Free | Cruelty-Free
Hear It Straight from Our Customers
FAQs
How long is my trial period?
You are given a 7-day window to test your sample. On day 4 and again with only 24 hours remaining in the trial period, you will be sent email notifications indicating the nearing conclusion of your trial duration. When the trial period concludes, unless you make changes to your order or decide to not proceed, the full-size product will be dispatched, and you will incur the full cost.
Can I cancel my full size order before my sample arrives?
No, you are not able to opt out of the full size until you have received your sample. Once you receive your sample, you have 7 days to decide if you want to get the full size.
If it passes 7 days and you do not opt out, we are not able to cancel your full size order as it is already processed.
Can I still cancel my full size order after the 7 day trial has happened?
If it passes 7 days and you do not opt out, we are not able to cancel your full size order as it is already processed.
When does my trial period start?
The commencement of your trial period will be 5 days following the placement of your sample order, aligning with our usual sample delivery timeframe.
How will I know that my trial period has started?
An email alert will be sent to you five days after you've submitted your Try Before You Order request. This email will provide a link to your Customer Portal order page, where you can access comprehensive information about your order. This includes a countdown timer indicating the remaining duration of your trial period, ensuring you are aware of its expiration.
What if my sample item has not arrived within 5 days of my order?
Should you not receive your sample within a span of five business days, kindly contact us at hello@avataraskin.com so that we can extend your trial period.
Is it possible for me to place an order that includes both a Try Before You Buy sample item and a regular purchase?
Certainly, it's possible to proceed with a combined cart containing both a sample item and a regular purchase. During the checkout process, you will only be immediately billed for the non-sample item.
How do I opt out of purchasing the full size?
During your trial period follow the link in your order confirmation email to open the Customer Portal and opt out of the full-size purchase.
Who is eligible for Try Before You Buy?
Our Try Before You Buy program is only available for customers shipping to the United States.
How do I return non-sample items in my Try Before You Buy order?
To initiate returns for non-sample items you wish to return, kindly contact us via email at hello@avataraskin.com, providing your order number and the item(s) within 30 days of purchase. Subsequently, we will furnish return authorization and shipping guidelines.
Customers are accountable for the shipping expenses associated with returns. Refunds, excluding shipping charges, will be processed back to the initial payment method within 10 business days from receipt.